Privacy Policy

1-  APPLICATION OF THE PRIVACY POLICY is an online shop owned and managed by Guillot SA (hereinafter referred to as “the website”) whose registered office is located Avenue de Rothorn 11, 3960 Sierre, Switzerland (hereinafter referred to as “Guillot SA”).


The purpose of this privacy policy is to inform you about the means we use to collect your personal data, in strict compliance with your rights. We inform you in this regard that we comply with the law, in the collection and management of your personal data, relating to data processing, files and freedoms, in its current version.




Responsibility for data collection has been assigned to Guillot SA, Avenue de Rothorn 11, 3960 Sierre, Switzerland




When you use our website, we may ask you to provide us with personal information about you.


The term “personal data” refers to all data that allows an individual to be identified, including your full name, pseudonyms, photographs, postal addresses and e-mails, telephone numbers, date of birth, data relating to your transactions on the website, details of your purchases and subscriptions, credit card numbers and any other information you choose to communicate to us about yourself.




Your personal data is collected for one or more of the following purposes:

  • Manage your access to and use of certain services accessible on the website,


  • Carry out operations relating to the management of customers concerning contracts, orders, deliveries, invoices, loyalty programs, followed by relations with customers,


  • To constitute a file of registered members, users, customers and prospects,


  • Send newsletters, solicitations and promotional messages. In the event that you do not wish to do so, we give you the option to express your refusal in this regard when collecting your data,


  • Develop trade and service usage statistics,


  • Organize contests, lotteries and any promotional operations excluding online gambling and games of chance subject to the approval of the Regulatory Authority for Online Games,


  • Manage the management of people’s opinions on products, services or content,


  • Manage any outstanding payments and litigation relating to the use of our products and services,


  • Comply with our legal and regulatory obligations.


We inform you when collecting your personal data if certain data must be filled in or if they are optional. We also inform you of the possible consequences of a failure to reply.




The staff of our company, the services in charge of the control (auditor in particular) and our subcontractors will have access to your personal data.


Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, court officers, ministerial officers and bodies responsible for debt recovery.




Your personal data will not be transferred, rented or exchanged for the benefit of third parties.




The website may include user-generated content, such as social media applications. Guillot SA does not claim any rights to these contents (images, photos, videos, etc.) and assumes no legal responsibility for them. If, for example, you suspect copyright or other rights have been infringed, or are otherwise offended by such content, please contact our customer service.




Concerning data relating to the management of clients and prospects:


Your personal data will not be kept for longer than strictly necessary to manage our business relationship with you. However, the data making it possible to establish the proof of a right or a contract, having to be preserved under the respect of a legal obligation, will be preserved during the duration envisaged by the law in force.


Concerning possible prospecting operations for customers, their data may be kept for a period of three years from the end of the commercial relationship.


Personal data relating to a prospect who is not a customer may be kept for a period of three years from the date of collection or the last contact by the prospect.


After this period of three years, we may contact you again to find out if you wish to continue receiving commercial solicitations.



Concerning bank card data:


Financial transactions relating to the payment of purchases and fees via the website are entrusted to a payment service provider who ensures the smooth running and security.


For service purposes, this payment service provider may receive your personal data relating to your credit card numbers, which collects and stores in our name and on our behalf. We do not have access to this data.


The data relating to the visual cryptogram or CVV2, registered on your bankcard, is not stored.

If you refuse your personal data relating to your credit card numbers to be kept under the conditions specified above, we will not keep this data beyond the time necessary to allow the completion of the transaction.


In any event, the data relating to these may be kept, for evidential purposes in the event of any dispute concerning the transaction, in intermediate archives for the period provided for, in this case 13 months following the debit date. This period may be extended to 15 months in order to take into account the possibility of using deferred debit cards.



Concerning the management of lists of objections to receive prospecting:


The information allowing your right of opposition to be taken into account is kept for at least three years from the exercise of the right of opposition.


Concerning audience measurement statistics:

The information stored in the users’ terminal or any other element used to identify the users and allowing their traceability or frequentation will not be kept beyond 6 months.




We inform you to take all necessary precautions, organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged or from unauthorized third parties having access to them. We also use or may use secure payment systems that comply with the state of the art and applicable regulations.




Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the website sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.


Two types of cookies can be distinguished which do not have the same purposes: technical cookies and advertising cookies:


➢ Technical cookies are used throughout your navigation to make it easier and to perform certain functions. For example, a technical cookie can be used to store the answers given in a form or the user’s preferences regarding the language or presentation of a website when such options are available.


➢ Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites displaying ads, advertisements, widgets or other elements on the page displayed. These cookies can be used in particular to carry out targeted advertising, i.e. advertising determined according to the user’s navigation.


We use technical cookies. These are stored in your browser for a period that cannot exceed six months.


We use technical and advertising cookies. These are stored in your browser for a period that cannot exceed six months. You have the option to disable these advertising cookies if you wish.

We use or may use Google Analytics, which is a statistical audience analysis tool that generates a cookie that measures the number of visits to the website, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from where you are connecting. The retention period of this cookie is mentioned in Article 8 of this charter.


We remind you for all useful purposes that it is possible for you to oppose the deposit of cookies by configuring your browser. Such refusal could however prevent the proper functioning of the website.




When you choose to communicate your personal data, you expressly give your consent for the collection and use thereof in accordance with this charter and the legislation in force.




In accordance with the law relating to data processing, files and freedoms, you have the right to obtain the communication and, if necessary, the correction or the suppression of the data concerning you, through an online access to your file. You can also contact:


  • Mailing address: Guillot SA, Avenue de Rothorn 11, 3960 Sierre, Switzerland



It is recalled that any person may, for legitimate reasons, object to the processing of data concerning him.




We reserve the right, at our sole discretion, to amend this Charter, in whole or in part, at any time. These amendments will come into force as of the publication of the new charter. Your use of the website following the entry into force of these modifications will be worth recognition and acceptance of the new charter. Failing this and if this new charter does not suit you, you will no longer have to access the site.




In case of dispute, only Swiss law is applicable, the parties electing domicile in case of dispute before the Courts of Sierre.


The parties undertake prior to any contentious action to initiate an informal but real conciliation procedure.

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